Terms & Conditions

some formal necessities

Article I. Taxables Actables Limited are accountants, not tax or financial advisors. Taxables Actables Limited can only suggest or recommend the most appropriate solution.

Article II. Taxables Actables Limited do not take legal responsibility for the actions, decisions or management within the company registered for the clients.

Article III. Taxables Actables Limited require payments prior to providing services to the customer.

Section 3.01 This section applies to clients paying by monthly fees. Payments will be collected on a monthly basis for the quoted amounts and the invoice will be sent to the client.

  • Client’s first invoice and direct debit will include a backdated amount to the start of client’s current financial period, for example: if client’s financial period is 1st February to 31st January with a monthly fee of £49 and client’s first direct debit payment is 31st April; the client’s first invoice and direct debit amount will be £147 (3 months x £49); and £49 per month thereafter.

Section 3.02 This section applies to clients paying by monthly fees. If the client decides to terminate our service part way through their financial year then no further monthly invoices will be raised from the date of their written cancellation.

Section 3.03 This section applies to clients paying by monthly fees. If the client cancels part way through their financial year and would like us to complete that financial year’s work then Taxables Actables Limited would agree to either continue the monthly invoices until the end of the financial year or raise a final invoice up to the financial year end.

Section 3.04 This section applies to clients paying by monthly fees. Monthly fees are collected by credit/debit card through Gocardless or by standing order.

Section 3.05 For outstanding balances overdue by more than 90 days Taxables Actables Limited reserve the right to charge interest at 8% (national rate) above the base rate per annum until such a time Taxables Actables Limited receive payment in full or receive correspondence from the client to resolve the situation or to refrain from performing accountancy services which i.e. might cause late filing penalties from officials that can’t be repealed.

Article IV. Once the client registers with us, Taxables Actables Limited will perform an identity check to conform with Anti-Money Laundering regulations.

Section 4.01 The client is required to provide two identity documents i.e. passport and driving license in order to pass Due Diligence Check. Without these documents Taxables Actables Limited refuse to provide accountancy services.

Section 4.02 Documents can be sent via:

  • email,
  • our website.

Article V. Taxables Actables Limited may hold customers documents containing personal data.

Article VI. Taxables Actables Limited reserve the right to refrain from providing services to the client if the required documentation is not received.

Article VII. Taxables Actables Limited require from clients to undertake to make available to us, as and when required, all the accounting records and related financial information necessary for the compilation of the client’s accounts. The client agrees to make full disclosure to us of all relevant information. The accounts will be approved by the client before Taxables Actables Limited submit any accounts or returns to HMRC or Companies House.

Section 7.01 The client is responsible for ensuring that, to the best of their knowledge and belief, financial information, whether used by the business or for the accounts, is reliable. The client is also responsible for ensuring that the activities of the business are conducted honestly and that its assets are safeguarded, and for establishing arrangements designed to deter fraudulent or other dishonest conduct and to detect any that occur.

Section 7.02 The client is responsible for ensuring that the business complies with the laws and regulations applicable to its activities, and for establishing arrangements designed to prevent any non-compliance with laws and regulations and to detect any that occur.

Article VIII. Taxables Actables Limited reserve the right to refrain from services to the client in the event of illegal or unethical actions by clients that may have a negative impact on the functioning or image of our company.

Article IX. Taxables Actables Limited are obliged to forward personal information to British authorities, i.e HMRC. They will not be shown to any third party without client’s prior consent.

Article X. The client may appoint someone else to speak to us on their behalf such as their spouse. However, Taxables Actables Limited would require the client’s consent in writing. Please contact us for further details.

Article XI. Our cooperation will remain effective from the date Taxables Actables Limited receive client’s completed registration form.

Section 11.01 Either party may vary or terminate our authority to act on the client’s behalf at any time without penalty, unless the monthly bundle applies.

Section 11.02 This section applies to clients paying by monthly fees. The minimum contract lasts for 12 months.

Section 11.03 This section applies to clients paying by monthly fees. The cancellation is before the client’s 13th month’s payment. In that instance, a monthly fee will become payable to cover our administration costs.

Section 11.04 This section applies to clients paying by monthly fees. Notice of termination must be given in writing or via email.

Section 11.05 This section applies to clients paying by monthly fees. No monthly payments will be refunded to the client at any time and cannot be transferred, regardless of whether client’s have used our services or not, or if client’s year-end procedure has been performed or not.

Article XII. Taxables Actables Limited will act diligently to produce financial statements which accurately reflect the information supplied by the client regarding their business affairs, but will not be responsible for errors arising from incorrect information supplied by the client.

Article XIII. Taxables Actables Limited are not responsible for any official errors.

Article XIV. Taxables Actables Limited are not responsible for the duration/delays of the services provided by any of the British authorities.

Article XV. If the client requires us to complete additional work which is outside of the services included in their chosen package then Taxables Actables Limited would charge an additional fee appropriate to the work involved, and will be agreed by both parties prior to any work being undertaken.

Article XVI. Any liability resulting from errors in the preparation of accounts, tax returns or any other work carried out is limited to the fee Taxables Actables Limited charge for completing that work.

Article XVII. Taxables Actables Limited will retain all documentation for up to 6 years. Then they will be automatically destroyed after 6 years.

Article XVIII. Taxables Actables Limited will not be responsible for any losses, penalties, surcharges, interest or additional tax liabilities due to HMRC, Companies House or any other organisation under any circumstances.

Article XIX. If after Taxables Actables Limited completed the client’s accounts/tax return the client should request amendments to be made to the work already completed, then a quotation will be given to the client for the additional work involved. Taxables Actables Limited will deal with HMRC regarding any amendments required to client’s return and prepare any amended returns which may be required.

Article XX. Taxables Actables Limited require from clients to send their records to us in good time before any deadlines. Taxables Actables Limited will send out frequent reminders from the date of client’s financial year end so that the client knows that Taxables Actables Limited require their records.

Article XXI. If the client completes their own bookkeeping then Taxables Actables Limited would expect to receive records in a reconciled state.

Section 21.01 Taxables Actables Limited will take samples to check that the bookkeeping has been completed properly.

Section 21.02 Taxables Actables Limited will not check every single entry in the ledger or invoice provided.

Section 21.03 Taxables Actables Limited will bring to the client’s attention anything that does not seem correct and will wait for the client’s instructions on how to proceed before continuing with the client’s work.

Section 21.04 If the client would like us to correct any bookkeeping errors Taxables Actables Limited will produce a quotation for the client to agree upon before any work is carried out.

Article XXII. If after Taxables Actables Limited complete the client’s bookkeeping, the client request amendments to be made to the work already completed, then a quotation will be given to the client for the additional work involved.

Article XXIII. When Taxables Actables Limited quote a price for bookkeeping, it is based upon the client’s estimations of the amount of monthly business transactions the client has.

Section 23.01 If Taxables Actables Limited find that the amount of transactions is more or less than initially estimated, this would increase/reduce the monthly fee to reflect the true amount of transactions.

Section 23.02 Taxables Actables Limited always give a notice prior to any changes to the bookkeeping fee.

Article XXIV. If the clients are sending us paper records, they must be presented to us in date order and in an orderly fashion overall.

Section 24.01 Where there is significant time required for us to organise the client’s paper records Taxables Actables Limited may quote an additional hourly rate for the additional work.

Article XXV. Taxables Actables Limited reserve the right to increase our fees for clients who use our service ‘excessively’ to ensure that the business relationship remains profitable.

Section 25.01 This policy would mainly be enforced for clients who consume the time of our accountants with unnecessary requests, an ‘unreasonable’ amount of questions, or queries that are not related to accountancy or the services Taxables Actables Limited offer.

Section 25.02 Taxables Actables Limited is aware that new clients will require more help and advice when they first register with us or if they are new to business and Taxables Actables Limited does take this into consideration.

Article XXVI. The unlimited help and advice included within the client’s chosen package relates to the services the client have appointed us to complete. For specialist advice or advice relating to topics outside of the client’s selected services, Taxables Actables Limited would seek to charge a reasonable fee that would be relative to the work involved, and will be agreed upon by both parties prior to any work being undertaken.

Article XXVII. Registered office address services.

Section 27.01 The provided address is the following: 148 Ibsley Gardens, London, SW15 4NG.

Section 27.02 The service needs to be paid in advance (unless agreed otherwise) and is valid for a year. After the year, the service needs to be renewed or terminated and the address changed.

Sekcja 27.03 If we ever need to change the provided address to a different one, the client will be informed in advance, instructed of available options and will make his decision.

Section 27.04 Taxables Actables Limited will undertake all correspondence with the officials on client’s behalf unless instructed otherwise by the client. Taxables Actables Limited will:

  • send scans of official documents,
  • inform about priority letters,
  • not inform about standard post unless specifically required by the client.

Section 27.05 For non-official post, it can be scanned or forwarded to the client upon request. Additional charges may apply.

Section 27.06 The registered office service and mail forwarding may be handled by one of our trusted subcontractors.

Section 27.07 We will at all times take reasonable and practicable steps to ensure the accurate and efficient dealing with all communications received on your behalf and that mail is handled in accordance with your specific instructions. However, no warranty or liability is accepted by us or our staff in relation to services provided, nor for any losses or damages suffered by you which shall include money, valuables or loss of business, however so caused. Taxables Actables Limited will not be liable for any direct or indirect damage arising from the use of this service.

Section 27.08 Any arrangements made for routine posting or faxing of messages and/or mail is done so entirely at your own risk. We will not accept liability or responsibility for non-delivery of messages and/or mail.

Section 27.09 We will hold your mail for 30 days after receiving the item. If you do not request to have it scanned or forwarded, it will be securely destroyed.

Section 27.10 We don't take the responsibility send to the provided address, this service is for mail correspodence only. We will notify clients that a parcel has been received at the address. Storage surcharge may apply. If the client fails to collect the parcel within 30 days, it may be securely destroyed, unless agreed otherwise with the client.

Article XXVIII. Taxables Actables Limited is not responsible for lost or damaged shipment by postal operators or courier companies.

Article XXIX. Taxables Actables Limited reserves that the register office address service provided is only valid for the corporate entities - i.e. Limited company. The given address prohibits the use by individuals or for the activities of self-employed.

Article XXX. The privacy policy is an integral part of the terms of cooperation and requires the customer's approval.

Article XXXI. These terms and conditions may change from time to time, the client will be notified if there is a change.

Article XXXII. The cookie policy is an integral part of the terms of cooperation and the customer’s acceptance is required.